Custom Sound COVID-19 Response Info
[UPDATE] WE HAVE MOVED FROM OUR CURRENT LOCATION. SEE DETAILS & VIDEOS BELOW FOR MORE INFO.
This post provides current and up to date info about what Custom Sound is doing in response to the COVID crisis. Here you will find info about how we are processing repairs, wearing masks, and taking appointments only on certain days. These are all part of our new practices. I also want to share with you our big transition plans as they unfold. This post will be updated. Keep reading or click the links below. ~Ryan Elewaut, owner
APPOINTMENT QUESTIONS OR OTHER INQUIRIES?
New Protocols & Conduct:
[NOTE: AS OF WEDNESDAY APRIL 22nd WE ARE CLOSED UNTIL FURTHER NOTICE TO ALL APPOINTMENTS. READ BELOW FOR MORE INFO]
I am only meeting with customers who are picking up guitars and merchandise. All appointments for new customers or repair jobs will resume in June. Read below for more details about our plans to move and transition.
Dear Customers & Friends,
It is time for a change. I was contemplating some different options since December, and now I've decided to simplify extremely. After a great 15 year history I will be closing down my store-front. And I wanted to thank you for being a part of that history. Will you join me for what comes next?
While Custom Sound will no longer have a store-front location, I’ll be setting up a new shop dedicated to building Solstice Guitars and still doing repairs. This has been a long time coming, but obviously there is a new reason to expedite and clarify goals and objectives.
Now more than ever, I want to spend more time at home with my family, and to build guitars. And I haven’t had any time for these other things that are most important to me, or even playing music, going rock climbing or backpacking.
So, that’s the short of it. You’ll still be able to find me online and at my new office for all your repair needs. However, it will be appointments only. And I look forward to welcoming you at my new facility when the time comes. The transition has begun. I hope to be taking appointments again starting in June. Look out for more details and updates coming soon.
In the meantime, let’s get you some deals! Check out the VIRTUAL FLASH SALE!
-Ryan Elewaut, owner
- Final Appointments: April 20th - 22nd
- Moving Out: April 20th - 23rd
- Setting Up New Shop: April 25th - ?
- Setting Up Office: May
- Open for Appointments: May - June