If the case doesn’t fit you can send it back to us in the same box and we'll find you a replacement that fits. We must be notified within 3 days of you receiving it. We are eager to find you a proper fit. Let us exchange it and the return shipping is on us. If you would like to return your case for a refund, we will issue your refund minus the return shipping costs after we receive the returned case. Visit our policy page for return details and terms.

Your order will ship within 24 hours. Please allow an extra 1-3 days for weekends and holidays. Depending on your location, we will ship from one of our 3 locations to get your case delivered ASAP. You will be notified with tracking info promptly.

We use UPS Ground Service for most shipments within the United States. Smaller items we send via US Mail. We also use US Postal Service International when shipping to other countries.

Our system is not set up to calculate international shipping rates at this time. We recommend using our eBay store for international shipping on cases. We have most of our cases listed there as well. Use our main site here to find the right case, then go find it at our eBay store. We use the Global Shipping program through eBay to make international shipping and customs easier and quicker for you and us. Please contact us for assistance.

An instrument should fit almost tight and be secure around the lower bout area. Your instrument should not move around once the case is closed. Of course, a slightly loose fitting case is better than too tight, or none at all. It is possible to pad loose areas with foam blocks or even towels.

The waist measurement is the least important. The upper bout is the second least important. The most important dimensions are the lower bout, the depth, and the body length, in that order. If you have a strangely shaped guitar, or you are concerned about the waist variable, please contact us with the form on the right.

This depends on the case. Except for the Length dimension, all of the measurements listed are for approximate guitar sizes within (+/-) 0.25" (1/4 inch.) We reference the ideal guitar size limit, not the case with a specified amount of squished padding. All size specifications listed assumes the perfect amount of compression in the padding while fitting your instrument.

We primarily carry cases from the Guardian brand. We are also dealers for a couple additional brands such as Gator®, STONE, Carion, and Golden Gate. We also have our own specially made gigbags and we have plans to add a boutique specialty brand in the next year.

No. But we plan to add a line of boutique cases with custom options in the future.